EMHware’s customer service is outstanding. I can always connect to a live person if I need it and help desk tickets are answered quickly. Everyone is so supportive and patient!
EMHWare has made my work life so much easier. I have not looked back once we started this and I’m not sure how we managed prior to this. Paper work is completed with ease and efficiency. All requests and suggestions are openly accepted with immediate response. Love it.
Since switching our client information system to EMHware, we have been able to do more with our data. The system is user-friendly and intuitive. We have been using EMHware for 1.5 years now and we keep finding new and better ways to manage client information as we learn more about the system. Our EMHware representative is quick to respond to inquiries and has been great to work with when we encounter issues.
We have found Emhware to be a very stable product. It has met all our needs with regard to client records and is in use across our 4 offices. The support has been great, fast and very helpful. I would highly recommend this product.
I have been working with EMHWare software for about 6 years now and have seen tremendous growth in the company and product throughout those years, especially in relation to streamlined support and compatibility with Ministry requirements for reporting. It is great software and staff find it easy to use for client record keeping and reporting. EMHWare has also been transforming to meet our needs as the children’s mental health sector transforms.
Through the entire implementation process the EMHware support team quickly addressed any question I would pose to them. I found the support team responsive and thorough every time. Whether I connected with them by email or by phone the team consistently responded to my support needs with understanding and clarity helping us move forward with our implementation efficiently and effectively. Great service!