EMHware’s customer service is outstanding. I can always connect to a live person if I need it and help desk tickets are answered quickly. Everyone is so supportive and patient!
iCarol offers a subscription based contact management software system built specifically for crisis, helpline, and information and referral contact centers. If your agency uses iCarol, the EMHware integration provides:
- Automatic creation of new client files for each contact.
- Including all gathered demographic information.
- Updates of existing client files with contact notes.